Return & Exchange Policy
Last updated: 10 April 2025
At VC, we want you to love your purchase! If you're not satisfied, we’re happy to offer returns and exchanges under the following conditions:
1. Eligibility for Returns & Exchanges
- Items must be unused, unwashed, and in original packaging with tags attached.
- Returns or exchanges must be requested within [14] days of receiving your order.
- Sale or discounted items are non-refundable unless defective.
2. How to Request a Return or Exchange
- Email us at VCEgyptofficial@gmail.com, with your order number and reason for return/exchange.
- Once approved, return the item to our address.
- Customers are responsible for all return and exchange shipping costs.
- Exchanges are subject to stock availability.
3. Refund Process
- Refunds will be processed within [7] days after receiving the returned item.
- Refunds will be issued to the original payment method.
4. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within [7] days, and we’ll replace it at no extra cost.
5. Contact Us
For any questions, reach out to us at VCEgyptofficial@gmail.com.
By purchasing from VC, you agree to this policy.